Shipping & Delivery Policy

Fetch! Gourmet Dog Treats, LLC is happy to ship your order where ever you would like within the Continental US. All orders over $35 are eligible for FREE Standard/Priority shipping via best method. All product will be shipped within 3-5 business days from the date of purchase, unless otherwise communicated.

Additionally, we can arrange for local delivery of your order within 15 miles from our bakery location (4545 Transit Rd. Williamsville, NY 14221). Product can typically be delivered within 5 business days from the date of purchase unless otherwise communicated. Customers within 5 miles of our home office may also opt for free local pick up at the bakery.

Customers can also find a wide assortment of Fetch! Gourmet Dog Treats in several different locations throughout the country. Check "Brand Locator" for more detailed information.

**Fetch! Gourmet Dog Treats, LLC is not responsible for damage or loss as a result of shipments being returned to the freight location or being undelivered as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered. We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control. **

For Items Fulfilled by TeeLaunch

Please Keep In Mind

All purchases in this collection are handled exclusively by teelaunch. It is possible that you may receive your order in multiple shipments.

Please Allow 2-4 Weeks For Delivery

All of our products are dispatched within 3 business days but during peak times such as holiday seasons and public holidays, this may be delayed slightly. Most of our items shipped within the United States will be fulfilled and ready to ship within 3-12 days, but could take up to 2 - 4 weeks as we select a balance of the fastest and cost-effective shipping offered, particularly during a pandemic.

If by chance your item has not arrived within 20 business days please contact us at so that we may assist you regarding the status of your order.